NCUA Confirms Critical Infrastructure Workers During COVID-19

The National Credit Union Administration echoed the Department of the Treasury and the Department of Homeland Security Director of the Cybersecurity and Critical Infrastructure Agency in identifying essential critical infrastructure workers. CISA identified the financial services and information technology sectors as members of this essential critical infrastructure workforce, as follows:

Financial Services

• Workers who are needed to process and maintain systems for processing financial transactions and services (e.g., payment, clearing, and settlement; wholesale funding; insurance services; and capital markets activities)
• Workers who are needed to provide consumer access to banking and lending services, including ATMs, and to move currency and payments (e.g., armored cash carriers)
• Workers who support financial operations, such as those staffing data and security operations centers

Information Technology

• Workers who support command centers, including, but not limited to network operations command center, broadcast operations control center and security operations command center
• Data center operators, including system administrators, HVAC and electrical engineers, security personnel, IT managers, data transfer solutions engineers, software and hardware engineers, and database administrators
• Client service centers, field engineers, and other technicians supporting critical infrastructure, as well as manufacturers and supply chain vendors that provide hardware and software, and information technology equipment (to include microelectronics and semiconductors) for critical infrastructure
• Workers responding to cyber incidents involving critical infrastructure, including medical facilities; state, local, tribal, and territorial governments and federal facilities; energy and utilities; banks and financial institutions; and other critical infrastructure categories and personnel
• Workers supporting the provision of essential global, national, and local infrastructure for computing services (including cloud computing services), business infrastructure, web-based services, and critical manufacturing
• Workers supporting communications systems and information technology used by law enforcement, public safety, medical, energy and other critical industries
• Support required for continuity of services, including janitorial/cleaning personnel

NCUA has also posted a link for DHS Cybersecurity and Infrastructure Security Agency COVID-19 updates on its “Other COVID-19 Resources” page.