Compliance Watch

The National Credit Union Administration is hosting a 60-minute webinar on the NCUA’s Automated Cybersecurity Evaluation Toolbox (ACET) beginning at 3 p.m. ET on Thursday, Oct. 28. It will be followed by a question-and-answer session.

Question: Can you explain to me a little bit about how Regulation E disputes work? How much is the member liable for? Answer: Reg E liability limits the amount that a member loses when either an access device is stolen, an unauthorized transaction occurs, or there is another sort of error that causes the member’s balance to be reduced.

Regardless of a credit union’s size or complexity, the compliance officer’s responsibilities span every department and all the products and services offered.

The Consumer Financial Protection Bureau issued new technical specifications for the credit card agreement submission process.

The NCUA is hosting a webinar on homeownership, the wealth gap, and bias in home appraisals beginning at 2 p.m. Eastern on Wednesday, Oct. 27.

On Dec. 13, 2018, the Federal Communications Commission released the Reassigned Numbers Order, establishing a single, comprehensive Reassigned Numbers Database to address the problem of unwanted calls to consumers with numbers reassigned from a previous consumer.

The NCUA’s Diversity, Equity, and Inclusion Summit is a three-day event Nov. 2–4, 2021, where credit union and industry professionals who are committed to advancing diversity, equity, and inclusion within the credit union system will gather to share best practices, address challenges to advancing diversity, and learn how the NCUA can support the industry in its efforts.

Question: If we request that a member submit a written follow-up to an oral notice of dispute under Reg E, and the member never returns that written response, are we required to provide provisional credit? Answer: No. Reg E states that...

We hope you’re planning on joining us for this year’s virtual Hike at Home on Oct. 18–22, and we’re pleased to announce that registration is now open.

Monday, Oct. 11, 2021 is Indigenous Peoples’ Day, a holiday celebrated by several states and over 100 cities in the U.S. (data as of 2020).