Compliance Watch

Question: We had a non-member come in asking what kind of paperwork or legal action they needed to take to make a claim on a deceased member’s estate. What do you recommend we tell them? Answer: I would never advise that you provide any legal advice to any person regarding estate matters.

InfoSight is a FREE resource for affiliated credit unions.

MLA's next system release (version 5.14) is scheduled for Tuesday, Sept. 13, and will include the following changes...

The National Credit Union Administration has awarded more than $1.5 million in Community Development Revolving Loan Fund grants to help 90 low-income credit unions expand outreach to underserved communities participate in mentoring relationships, receive training, and improve digital services and security.

This week we confirmed that scammers are using CFPB employee’s names and imagery to try and steal your money.

Question: Under Reg E, if a member writes their PIN on the back of the card, can we use that negligence to deny a dispute? Answer: No. To quote Commentary to Reg E...

This system includes a beautiful, modern, and easy-to-navigate design to help all users easily find, view, and print model policies, the credit union’s own customized policies, and published manuals.

The National Credit Union Administration, in its role as liquidating agent, announced a $313 million distribution to more than 400 membership and paid in capital shareholders of the former Members United, Constitution, and U.S. Central corporate credit unions.

In the August 2022 CUNA Economic Update, Chief Economist Mike Schenk discusses credit union development in the first half of the year and how that compares to banks.

The National Credit Union Administration Office of Consumer Financial Protection is partnering with Federal Emergency Management Agency to host a webinar focused on how credit unions and their members can prepare for and remain resilient in the face of climate-related disasters.