Compliance Watch

Board Member Rodney E. Hood spoke at the Women in Housing and Finance Symposium in Washington, D.C., on May 25, 2023.

Older adults, most of whom have health insurance coverage, are among the millions of Americans who experience problems with reporting and collection of inaccurate medical bills.

Effective marketing is critical to any credit union’s success. From website and home banking content to social media posts, email marketing, lobby boards, and statement stuffers, the marketing team is responsible for reaching existing and potential members through engaging information about the credit union’s products and services. The team also ensures that marketing messages are compliant with federal and state advertising laws and regulations.

Myth #3: Compliance management is only necessary to avoid penalties and lawsuits. Myth #4: Compliance is a one-time event.

A member recently closed their account. The credit union has since received a deposit. Can the credit union re-open the account and accept the deposit to apply toward an amount the member still owes the credit union?

With Memorial Day quickly approaching, DCUC recognizes the importance of this historic holiday and urges others to reflect on its true meaning during the upcoming extended weekend.

Q4 2022 data suggest over $5.5 billion reduction on annual basis going forward; fees still totaled $7.7 billion in 2022.

The National Credit Union Administration Board held its fifth open meeting of 2023 and approved a proposed rule that would amend the charitable donation accounts section of the NCUA’s incidental powers regulation.

This blog, written by Alexei Alexandrov and Elizabeth Saunders, looks at how "mortgage rates paid by consumers vary across lenders.

The Consumer Compliance Outlook published by the Federal Reserve highlights six common challenges faced by compliance officers. It’s a great overview of things to keep in mind, whether you are the compliance officer, the CEO, or VP of lending.