AI Without the Hype: Podcast Features What CUs Are Actually Doing

Thu January 29, 2026

How do you balance digital transformation and human connection at your credit union? Our recent episode of The Cornerstone League Podcast focuses on how credit unions are leveraging artificial intelligence to improve lending decisions, strengthen member experience, and reduce staff’s workload to focus on what humans do best. 

In this 8-minute episode, our podcast host shares some highlights from interviews with credit union CEOs for a Perspectives Magazine story, The Evolving Credit Union CEO: Vision, Strategy, and Member-Centric Innovation.

Many thanks to Eric Shaw of 5Point CU, Michael Crowl of UFCU, and Margie Salazar of FirstLight FCU, whose perspectives inspire innovation.

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