Opening General Session

Inside The White House and Hollywood...Getting to the Top with Character
Steve Ford, San Luis Obispo, California

General Session

Lending Technology: Where We’ve Been & Where We are Headed
Don Arkell, CU Lending Advice, Highlands Ranch, Colorado

General Session

Incentives, Ethics & Loan Growth
John Baptista, IMPACT Training & Consulting, Loveland, Colorado

General Session

Lending to Your Underserved Members
Brett Christensen, CU Lending Advice, Euless, Texas

Closing General Session

Crack or Crack Up
Devin Henderson, Henderson Entertainment, Shawnee, Kansas

Breakout Session #1

Stepping Into Consumer Lending
John Baptista, Impact Training & Consulting, Loveland, Colorado

Breakout Session #2

Building an Effective Program for ITIN Lending – A Chief Lending Officer’s Perspective
Deke Alexander, CU Evolution, Denton, Texas

Breakout Session #3

Demystifying Blockchain and Cryptocurrencies
Justin Lutes, Catalyst Corporate FCU, Plano, Texas

Breakout Session #4

Staffing Your MBL Program for Maximum Success
Mike Smith, CU Business Group, Portland, Oregon

Breakout Session #5

Building Upon One’s Consumer Lending Knowledge
John Baptista, Impact Training & Consulting, Loveland, Colorado

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