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Cornerstone, WOCCU host Brazilian delegation

by Cornerstone Credit Union League | Nov 20, 2019

The Cornerstone Credit Union League, in conjunction with the World Council of Credit Unions, last week hosted a delegation of 26 senior executives and board members from the Cresol credit union system in Brazil. This system consists of credit unions that have come together under a common brand and that share a technology platform and many back-office services. The Cresol system serves more than 467,000 members, primarily in rural areas of the country. This delegation has more than $800 million in assets.

Caroline- Brazil Delegation
Caroline Willard, president/CEO of Cornerstone Credit Union League, welcomes 26 senior executives and board members from the Cresol credit union system in Brazil.

By coming to the Dallas/Fort Worth area, the group hoped to accomplish three main goals:

  1. Learn how to serve members through technology;
  2. Find out about different lending practices; and
  3. Discover the basics from pulling credit reports to driving risk-based lending.

In addition, the group was interested in how U.S. credit unions lend to members with low incomes, bad credit, and no credit, and how to collect when something happens that prevents a member from being able to repay a loan. The credit union executives and board members also expressed an interest in credit union best practices.

“We would like to thank WOCCU and all our credit union executives for helping us host this delegation,” said Mike Delker, credit union relations SVP, Cornerstone Credit Union League. “The delegation gathered a lot of information, and in turn, we learned a lot about their industries and how their system helps to support them.”

Brazil Delegation

Delker added, “Our combined efforts help us to grow our cooperatives globally and further the people helping people philosophy.”

On Monday, WOCCU and Cornerstone hosted the group at Cornerstone’s Plano office along with Caroline Willard, Cornerstone president/CEO; Gerardo Paz, South Texas FCU president/CEO; and Anthony Reed, Baylor Health Care System CU president/CEO.

Brazil Delegation - Cornerstone
Cornerstone staff and executives, Caroline Willard, president/CEO of the Cornerstone Credit Union League (back row, fourth from the left); Thomas Belekevich, program manager for World Council of Credit Unions (back row, second from the right); and Gerardo Paz, president/CEO of South Texas FCU (far right, back row); host representatives of the Cresol credit union system at Cornerstone’s Plano, Texas office. Not pictured is Andy Reed, president/CEO of Baylor Health Care System CU.

The delegation traveled to “Cowtown” on Tuesday, making stops at First Class American CU and Tarrant County’s CU and ending their day at Billy Bob’s.

The next day, the group visited Prestige Community CU and Resource One CU in Dallas. They finished their trip on Thursday, back at the Cornerstone Plano office, participating in a Filene presentation on its Innovation Programs.