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NCUA Introduces FAQ+, a New Search Engine for CUs

by Ken Anderson | Aug 13, 2013
Credit union professionals have a new online search engine to help get answers to frequently asked questions: FAQ+, a project of the National Credit Union Administration's (NCUA) Office of Small Credit Union Initiatives (OSCUI).

Credit union professionals have a new online search engine to help get answers to frequently asked questions: FAQ+, a project of the National Credit Union Administration’s (NCUA) Office of Small Credit Union Initiatives (OSCUI).

FAQ+ is the latest example of NCUA harnessing technology to improve service to small credit unions, low-income credit unions and new credit unions to help them become better-informed and more efficient.

“Answers to common questions credit union managers and volunteers ask about things like training opportunities, grants and other subjects are now literally at their fingertips,” OSCUI Director William Myers said. “We’re constantly striving to improve communications and access to information, and this is another tool to help us accomplish that objective.”

The FAQ+ search engine will be available around-the-clock through OSCUI’s web page on NCUA’s website. Visitors will have easy access to web links, documents, videos, agency forms and other content. They can click on any of the four OSCUI program pages (Consulting, Grants and Loans, Training, Partnerships and Outreach) and see the FAQ+ search box in the upper right-hand corner.