Unhappiness among workers in America is costing a shocking $300 billion per year in lost productivity, the Gallup-Healthways estimates. Their recent Well-Being Index shows that Americans are increasingly unhappy with their jobs and work environments, and a recent Harvard Business Review article stated that the level of happiness has a profound impact on workers’ creativity, productivity, commitment and collegiality.
How can you as a manager facilitate your employees’ happiness and consequently increase your company’s success as well as your own? Professional speaker Ed Rigsbee, CAE, and author and speaker Marilyn Tam, Ph.D. share their insight.
First you, as well as your organization, need a defined mission/reason for being. With an established purpose, you can manage and prioritize the energies and resources to best fulfill the mission. Work and life have meaning when we feel what we are doing creates worth and is in alignment with what we value. There are five life factors that need to be kept in dynamic balance to achieve and maintain happiness and productivity:
1. Money and other Means of Value Exchange
In today’s world, money is the primary, and sometimes the only form of work compensation. Yet surveys have now shown that the most effective motivator for increased performance and creativity is when one feels that their work have meaning and value. Understanding what drives people is helpful in the design of incentive programs to increase satisfaction and consequently performance. Show people how their jobs impact the overall success of the company’s mission, and tie their remuneration to their contribution to the objectives of the organization. That way they can comprehend how their efforts are intrinsic to the wellbeing to company and be motivated to fully contribute to its success.
Human beings are inherently social, we need honest and positive connection with others to survive and thrive in the workplace as well as in our personal lives. Healthy relationships will build trust and enhance openness and collaboration instead of fear and reluctant compliance. Structure a participatory workplace environment and allow for some flexibility in work hours so that your associates have the ability to adjust their schedules when it is needed. When people feel that they are respected and trusted to perform at a high level, it encourages them to strive to do even better. Understanding human relationships we can plan and act accordingly in business and life for greater productivity and satisfaction.
The American Psychology Association tells us that stress is the biggest cause of illness today, and oftentimes workplace stress is the primary culprit. Sick or unhealthy workers are unable to function optimally and their performance suffers. Unhealthy workers also cost an organization more in healthcare costs and absenteeism. Encourage everyone to take their allotted vacation days; time away rejuvenates the mind and body, and they will return refreshed and energized. Ensure that the mission of the organization is clearly shared with everyone so that they understand that their work has meaning. People are happier and can do more when they feel that they are contributing to a worthwhile purpose.
Human beings need community in order to survive and thrive. When your organization is actively involved in the surrounding community you have a source of local support. Your community is also an excellent place to get input and feedback on your products and services.
A belief in something greater than ourselves sustains us when we are in pain, scared or in dire need. That same power enhances positive experiences and gives us more joy, compassion and energy. Recognizing the power of beliefs can guide your work policies to honor others’ beliefs and facilitate their practice of them. When people feel respected for who they are and what they believe, they are happier and more productive individuals.