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Loyalty and Growth: How Your CU Wins with Sales and Service
Friday, October 13, 2017 6:20 AM

Join your colleagues for the 2017 Sales and Service Seminars in Houston and Plano

Members are your most valuable assets—they provide for your ability to grow. A member-first approach and a results-based culture helps your credit union increase sales, service levels, and profits. And because every role at your credit union leads to the same results—members’ success, experience, and contribution to profit—you want a culture that supports top-line growth and stellar performance and aligns your sales, service, and support systems with your strategic choices.

In dissecting, designing, measuring, and improving the stages and strategies of each member’s experience, your credit union can be more relevant to your members. With clearly-defined front line leadership behaviors, the “how of wow” is delineated. When you serve first, you will sell second, cultivating a partnership with your members.

Find out how your credit union wins at the Sales and Service Seminars in Houston and Plano. Senior tellers and MSRs, call center professionals, branch managers, loan officers, and retail delivery executives would benefit greatly from this seminar.

Get a closer look at the seminar's focus and takeaways.

Houston, Nov. 14
Doubletree Hotel Houston Hobby Airport
8181 Airport Blvd.
Houston, TX 77061
Register now

Dallas, Nov. 15
Cornerstone Credit Union League
6801 Parkwood Blvd.
Plano, TX 75024
Register now

Jeff RendelYour Presenter: Jeff Rendel
Certified Speaking Professional Jeff Rendel knows the financial services marketplace. With experience as a federal banking regulator, financial services executive, and congressional lobbyist, he understands the balancing act of safety, soundness, sales, and strategy. As president of Rising Above Enterprises, Rendel works with credit unions that want entrepreneurial results in sales, service, and strategy. Each year, he addresses and facilitates for nearly 100 credit unions and their business partners.

Learn more about the Sales and Service Seminar

Grant Assistance
The Cornerstone Credit Union Foundation is accepting grant applications for League training events based on financial need. Applications must be received by application deadlines. Please visit the Foundation’s website to view all grant applications, guidelines and deadlines. Contact Emily Moreno, Foundation grants manager, at 469-385-6483 for more information.

Questions?

Call 800-442-5762, ext. 6635, or 469-385-6635 or email training@cornerstoneleague.coop.