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Historically the American way has been buy today, pay tomorrow. However, since 2008 that philosophy has begun to change. Consumers are seeing the mentality of borrow, borrow, borrow, can be dangerous and can lead a person into financial disaster. Despite the change, there is still a need for any financial institution to offer consumer loans and to be able to effectively discuss the consumer loan products they offer. Today is an excellent time for anyone needing or looking to borrow. With loan rates at historical lows, the time could not be any better for borrowing.
Consumer lending is not a skill one learns quickly. It takes time and practice. This program covers a spectrum of information on consumer lending. Participants will learn issues from the philosophy of consumer lending, all the way through how to make a solid loan decision that benefits both the member and the credit union.
Topics to be covered include:
Bring a calculator, your organizations blank consumer loan applications, and be prepared for a down to earth exploration on consumer credit. Whether one is just starting out or wants a refresher, this program will benefit them. Participants will be able to share ideas with others with different experience levels.
The program is geared for a variety of employees from novices to those somewhat more advanced. For those starting out, they will benefit by attending both sessions. For those with a greater degree of experience, the second day will cover more advanced topics.
Early Bird Deadline: June 24
Regular Rate Deadline: August 23
Arkansas Credit Union Association
1023 W. Capitol Ave.
Little Rock, AR 72201
Business casual dress is appropriate. Bring a jacket or sweater as room temperatures vary.
*includes two refreshment breaks
John Baptista’s experience combines over 35 years in the financial industry, including 30 years in management, and over three decades as a trainer and consultant. His lifetime of customer relations and ‘real world’ experiences, provide a new learning dimension to each of his programs and training seminars. He is an alumnus of the University Of Southern California and the University of San Diego.
His training style is described as, “down to earth”, “refreshing and engaging with a practical approach to teaching”. This style allows individuals to learn skills they can readily put to use. A client writes "John is an exceptional communicator and facilitator, and was great in keeping the attendees engaged. He not only knows his stuff, but is able to target his message to a variety of levels and personalities simultaneously! Perhaps the informality of his training helps to make it more enjoyable and easier for everyone to stay focused and engaged. He uses great “real world” examples to emphasize key points”.
A nationally recognized training company writes "His workshops are an effective blend of presentation and hands-on participation. And his caring, energetic training style is a plus you'll appreciate. John brings laughter, fun and most of all his ability to get others to learn.”
Requests for certificates of attendance are processed after the event. Contact Janine McBee, CUDE, Sr. Training Director at 800-442-5762 ext. 6634 or email firstname.lastname@example.org for additional information or questions.
Early Bird - $325
Regular Rate - $375
Late Rate - $425
Walk-ins accommodated on a space available basis. Your investment includes instruction, extensive handouts, continental breakfast, networking lunch, and two refreshment breaks.
Substitutions are always welcome. Registration fee refunds (less a $50 processing fee per person/per seminar) are granted for cancellations received in writing two weeks prior to the seminar.
Locations with less than 20 registrants two weeks out may be cancelled. In the event of cancellation, all registrants will be notified.
The Cornerstone Credit Union Foundation is accepting grant applications for League training events based on financial need. Applications must be received by application deadlines. Please visit the Foundation’s website to view all grant applications, guidelines and deadlines. Contact Emily Moreno, Foundation Grants Manager, at 469-385-6483 for more information.
Call 800-442-5762 ext. 6639 or 469-385-6639 or email Cristina Lau at email@example.com.
If you have physical, medical or dietary needs requiring special attention, please contact us for proper arrangements to be made. For more information regarding administrative policies, such as complaint or refund, please contact us at 800-442-5762 ext. 6630.