Close Menu

2019 Bankruptcy & Collections Seminars: Texas

Day 1: Bankruptcy Seminar

Empowering the Credit Union in Bankruptcy

The years of declining bankruptcy filings are over. Most members reward the credit union with loyalty and timely payment of their loans and credit cards, but some members will take advantage, not pay their bills, and ultimately file bankruptcy. Like rising interest rates, the number of members filing bankruptcy in 2019 looks to increase significantly. Is your credit union preparedAre you aware of recent changes in bankruptcy that directly affect your ability to recover on your loans?

Attorneys Tom Sharp and Sharon Sjostrom will explain the basics of bankruptcy, provide a detailed analysis of creditors' rights, offer real-world strategies for achieving the best possible results, and enable credit unions to avoid collection activities that violate the bankruptcy code. Learn from the historical successes of credit unions and from the mistakes other creditors have made, as well as how credit unions can navigate bankruptcy cases and avoid some common pitfalls.

Collectors of all experience levels will gain important insights on how to maximize the chances for recovery and protect the credit union from potential liability with practical steps.

Day 2: Collections Seminar

Credit Union Collections: Legally Speaking

Increasingly, credit union members are finding it difficult to meet their loan and credit card obligations. Delinquencies are on the rise, prompting credit unions to implement more effective internal collection techniques and procedures. Unfortunately, along with emphasis on collections comes increased scrutiny by consumer lawyers; thus, knowing and adhering to debt collection laws has never been more important.

Credit union collectors must have a clear and thorough understanding of the restrictions and requirements of the debt collection laws. Attorneys Mike Blalack and Rob Woodcock will focus on the Texas Debt Collection Practices Act, various compliance issues that arise in the collections department, and critical guidelines and recommendations for effective telephone collections. A portion of the day will be devoted to practical advice regarding effective telephone techniques and strategies that will make collectors more effective on the telephone with delinquent members.

Collectors of all experience levels will benefit from this in-depth look at the debt collection laws, debt collection compliance issues, and telephone techniques and strategies.

Who Should Attend?

Presidents/CEOs/managers, loan officers, credit committee members/volunteers, collection officers, compliance officers, and any other credit union staff responsible for minimizing the credit union's exposure to bankruptcy losses, collections, or lenders in general would benefit from these seminars.

Dates & Locations

Houston, October 15-16

DoubleTree Houston Hobby Airport
8181 Airport Boulevard
Houston, Texas, 77061
Lodging Information
Sleeping Room Rate: $128 plus tax
To make a room reservation, email the reservation form to Angie Cager.

Business casual dress is appropriate. Bring a jacket or sweater as room temperatures vary.


8:30 a.m. - 9:00 a.m. Registration & Continental Breakfast
9:00 a.m. - 12:00 p.m. Session
12:00 p.m. - 1:00 p.m. Networking Lunch (provided)
1:00 p.m. - 4:00 p.m. Session

*Includes 2 refreshment breaks

Presenters - The Blalack | Williams Team

The Blalack & Williams firm represents well over 100 credit unions. The firm consists of 10 attorneys, supported by a 17-person support staff who assist their many credit union clients with advice and counsel on operational, regulatory, bankruptcy, collection, and compliance matters daily.

Collections Seminar: Mike Blalack

Mike BlalackMike Blalack is an attorney from Dallas, Texas, with the law firm of Blalack and Williams, P.C., who has represented credit unions for more than 40 years. He provides collections, regulatory, and compliance training in-house and at conferences throughout Texas for the Cornerstone Credit Union League where he is consistently one of the highest-rated speakers. In addition, Blalack regularly advises, counsels, and trains the many credit union boards he represents, focusing on practical advice designed to help volunteers properly fulfill their fiduciary duties and avoid liability. Blalack is a graduate of the SMU School of Law.

Bankruptcy Seminar: Tom Sharp

Tom Sharp has been with the Blalack & Williams team for more than 20 years, representing credit unions in federal, state, and bankruptcy courts across Texas. He has handled more than 10,000 bankruptcy cases for credit unions and has appeared in person in all four districts of Texas. Sharp conducts seminars on bankruptcy and collection matters regularly. He has a BA from Baylor University in Waco and a juris doctorate from John Marshall Law School in Chicago.

Bankruptcy Seminar: Sharon Sjostrom

Sharon Sjostrom is a partner with the law firm of Blalack & Williams. In addition to assisting credit union clients with advice and counsel on an individual basis, Sjostrom presents seminars and provides in-house training for credit union employees. She has vast real-world knowledge and extensive experience on a wide variety of credit union issues, including bankruptcy, foreclosures, litigation, operational issues, vendor contract reviews, regulatory and compliance matters, and personnel issues. The unique breadth and depth of Sharon’s experience helps her clients make larger recoveries in bankruptcy cases. She is a graduate of Baylor Law School.

Collections Seminar: Rob Woodcock

Rob Woodcock is a credit union attorney who has been practicing with the law firm of Blalack & Williams, P.C. for more than 15 years. He is part of the litigation group focused on collections and creditors' rights.

Continuing Education Units

Requests for certificates are processed after the event. Contact Janine McBee, CUDE, Sr. Training Director at 800-442-5762 ext. 6634 or email for additional information or questions. Please specify type of certificate needed.

Program Level

Basic. This is a group live workshop with interactive exercises. No prerequisites or advanced preparation required.

In order to be awarded the full credit hours, you must be present, registering your attendance and departure on the attendance sheets at the registration desk.

Educational Investment

Fee Per Person/Per Seminar

League Member Early Bird - $249
League Member Regular Rate - $299

Limited number of registrations available. Register early to secure your seat. Walk-ins accommodated on a space available basis. Your investment includes instruction, extensive handouts, continental breakfast, lunch, and two (2) refreshment breaks.

Please be advised that photographs may be taken at the event for use in Cornerstone Credit Union League marketing materials. By registering for and attending any event, you agree that your image may be used at any time, without further notification, for printed materials, web sites, social media and other marketing purposes.

Registrant Cancellation Policy

Refunds will be granted less a $50 processing fee for cancellations received on or before six weeks prior to the seminar. No refunds will be granted within six weeks of the start date. Substitutions are always welcome.

Seminar Cancellation Policy

If registrations are less than 20 three weeks out, or unforeseen circumstances occur, the workshop may be cancelled. In event of cancellation, all registrants will be notified via email and phone calls. An update will also be placed on CSCUL websites and through social media channels. Paid fees will be refund.

Grant Assistance

The Cornerstone Credit Union Foundation is accepting grant applications for League training events based on financial need. Applications must be received by application deadlines. Please visit the Foundation’s website to view all grant applications, guidelines and deadlines. Contact Emily Moreno, Foundation Grants Manager, at 469-385-6483 for more information.


If you have questions regarding these seminars, call 800-442-5762 ext. 6634 or 469-385-6634 or email

If you have physical, medical, or dietary needs requiring special attention, please contact us for proper arrangements to be made. For more information regarding administrative policies, such as complaint or refund, please contact us at 800-442-5762 ext. 6630.