To stay on top of your game of keeping employees and customers, you will need to understand what engagement looks like. Understand the level of psychological investment to the organization by distinguishing engagement from workaholism. This session will help you cultivate an authentic culture to know when employees are engaged, connect to their sense of purpose and energy, and help them direct initiative, effort, and persistence toward the organization's success.
About Monica Johnson
Monica Johnson is an author, mentor, educator, TED presenter, and business professional with 26 years' experience in cost, taxation, and operational management with a Fortune 100 company, United Parcel Service. Johnson empowers women to discover how to reach their highest potential. She uses her engaging personality, contagious energy, and coaching experience to spur people to action, reclaim themselves, conquer their problems, pursue their dreams, and find their sparkle and shine. She speaks the truth in love without holding anything back and has written her first book, "Shift from Broken to Breathtaking: Don't Let What Happens to You Break You.”
Margot Strong, Cornerstone League
Margot Strong is the ALM & financial analysis director for the Cornerstone League. Strong has more than 20 years of experience in business development and over 10 years of experience working with credit unions while at Catalyst Corporate Federal Credit Union and ALM First. Originally from Ohio, she came to Texas by way of TCU, where she received her Bachelor of Science degree. She lives in Dallas with her 16-year-old twin boys and their dog, Angus. When not attending sporting or school events for her boys, she enjoys working out, getting together with friends, reading, and house projects.