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Deadline Today: All CUs Urged to Comment to FCC Regarding TCPA
Monday, November 6, 2017 7:00 AM

Today is the deadline for submitting your comment letters to the FCC regarding the Telephone Consumer Protection Act (TCPA), one of the biggest compliance challenges credit unions face today. Cornerstone is urging all credit unions to submit their comments today—and the process couldn't be simpler.

Visit the CUNA Grassroots Action Center to quickly file your comment letter!

Across the country, plaintiffs' attorneys are filing class action lawsuits against businesses for failure to obtain express consent prior to calling or texting customers' cell phones. The statutory damages for violating the TCPA can rack up at an alarming rate.

In early October, CUNA filed a petition with the Federal Communications Commission, the agency that regulates compliance with the TCPA. In the petition, CUNA requests regulatory relief to permit credit unions to communicate with their member/owners. CUNA's petition requests that FCC issue a declaratory ruling that wireless informational calls to credit union member/owners with whom the credit union has an established business relationship, or where the call or text is free, be exempt from the TCPA's prior express consent requirement for autodialed and artificial or prerecorded voice calls.

It is imperative that credit unions provide feedback directly to the FCC in support of CUNA's petition. Specifically, the credit union comment letters should request that:

  1. FCC adopt an established business relationship exemption for credit union informational messages to cell phones of member/owners; and
  2. FCC should exempt calls that are without charge to the called party.

Comments Due: Today! Nov. 6, 2017.

Regulatory agencies will better respond to our concerns about the issues when they receive many comments from concerned credit unions. The more, the better. We want to thank the following credit unions for their advocacy in submitting comment letters to the FCC:

  • Abilene Teachers FCU
  • Access Community CU
  • Amplify CU
  • Arkansas Health Center FCU
  • Combined FCU
  • Communication FCU
  • Electric Cooperatives FCU
  • Firstmark CU
  • Fort Worth Community CU
  • Henderson State FCU
  • Membersource CU
  • Muskogee FCU
  • Pine Bluff Cotton Belt FCU
  • RRFCU Brad Bailey 
  • Space City CU

File your comment letter here.

Please also email Suzanne Yashewski, SVP regulatory compliance counsel, Cornerstone Credit Union League at so we can measure interest and track participation on this issue. 

View a copy of the public notice.

CUNA's press release can be found here.