Strengthen member relationships, enhance digital engagement, keep deposits in member accounts and attract new members with the right person-to-person solution.

As in professional weightlifting, a good barbell strategy may offer considerable advantages for credit union investment portfolios.

Credit unions are beginning to interact with examiners again, this time remotely. This does not change the importance of BSA review and the potential write-ups regarding the need to file Suspicious Activity Reports (SARs). It’s understood that some institutions are in very stable, closed communities that have little traffic or transients.

We are living in fast-changing times. Lenders that fail to meet the changing demands of their borrowers will be ill-equipped to compete for their business.

The role of cybersecurity in the credit union industry is primarily one of protecting member data against unauthorized and/or malicious access. Data includes identity of an individual, a credit union, a business, or an accounting function, or any combination thereof, that could be used in an exploitative manner.

It seems the norm during the last few months that as you open an email, listen to a radio announcement, or watch the news, it starts with the same opening over and over: “During these unprecedented times," “during this time of uncertainty,” or “these are challenging times.”

Almost 100 years ago, Thomas Edison created the first written test to evaluate job prospects, and from that, the job interview process was born. While Edison’s questions were obscure (“Which countries supply the most mahogany?”), the process he created has barely changed over time—even into the last few decades.

As the coronavirus forces millions to work remotely, your company’s information security is facing unique challenges. This is because remote work environments don't usually have the same safeguards in place as those set up in the office.

These are strange times. Highways are empty, city centers are deserted, and the songs of birds are audible again because air traffic has nearly disappeared.

We know from the experts that the coronavirus (COVID-19) will at some point reach a peak and die off, at which time we will all simply pick up and carry on in a “new” normal. But what will this new normal look like?