Empower Your Team and Strengthen Your Mission with FiCEP

^{Read time: 40 secs}

Financial stress is one of the biggest challenges facing credit union members today. The Financial Counseling Certification Program (FiCEP) equips credit union employees with the knowledge and confidence to guide members through financial hardships, opportunities, and everything in between.

By becoming Certified Credit Union Financial Counselors (CCUFCs), employees don’t just enhance their expertise; they become a lifeline for members in need, reinforcing the credit union difference.

Case in Point: Meritrust Credit Union

Meritrust Credit Union is leading the way, committing to FiCEP certification for 50% of its staff by 2026. The goal? To embed financial wellness expertise across the organization and amplify its impact in the community.

"After certification, not only are employees more knowledgeable themselves, but they're also able to help people within their areas of influence, like friends and family, in addition to serving our members more effectively."

– Chris Wolgamott, CCUFC, CUDE, Meritrust Director of Financial Well-Being

Why It Matters

• Empowers employees to confidently support members in financial distress
• Positions credit unions as trusted financial wellness partners
• Strengthens the "people helping people" mission with tangible action

Get Involved

Registration for FiCEP Cohort 2 is open until May 16. Whether you want to certify your team or take the course yourself, now is a great time to invest in financial education.

Learn More and Register.