Supercharge your credit union staff with FiCEP Certification

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The FiCEP program, a unique training for credit union staff looking to empower members to improve their financial well-being, combines the convenience of self-study with group hands-on learning. Registration for Cohort 2 runs through June 7, and the program begins on Aug. 5. 

Enrolling in the FiCEP program can benefit your credit union in many ways. Participants will acquire essential skills to assist members facing financial challenges, helping to reduce delinquencies and charge-offs, while simultaneously growing your institution's product and service revenue. By enhancing your team's counseling capabilities, you'll demonstrate the credit union difference and attract new members. 

The program covers a wide range of topics vital to financial counseling, including: 

• Introduction to Financial Counseling 
• Financial Counseling Essentials 
• Special Issues in Financial Counseling 
• Effective Communication Skills During Financial Counseling 
• Understanding Taxes, Insurance, and Investments 

Register and get more information.