Filene: The Future Always Comes Fast

Technological Trends Pressure the Traditional CU Business Model—Can You Keep Up?

Credit unions continue to look far and wide for inspiration and lessons that they can put into practice to stay competitive. What can we take away from Amazon’s rapid, seamless, and secure consumer experiences? What strategies are in place to compete and/or collaborate with fintech companies?

Revisit Filene’s flagship research report “The Credit Union of the 21st Century” and the six financial technology trends still relevant in a post-pandemic world (page 29), as well as four fundamental characteristics credit unions should consider in their future strategic models (page 49).