Relying on resilience and crisis management muscle memory

Posted: Feb 17, 2021 | Author: Cornerstone League
crisis mgmt 

This week has tested the resilience of credit unions across the Cornerstone region. This week’s historic winter storm has caused credit unions to employ resilience and innovation, relying on crisis management muscle memory and reflexes learned through the coronavirus pandemic.

Business plans changed course and tough decisions were made this week, but we never lost sight of our focus on our mission of “people helping people.” That is why we remind members of the availability of Cornerstone Foundation’s disaster relief grant program, available to credit union employees and volunteers who have been affected by natural disasters such this week’s storm.

In this issue of the Leaguer, we focus on ways Cornerstone and our members have embodied resilience and how they continue to thrive in the face of challenging times. With our Annual Meeting—now known as IMPACT Virtual—just around the corner, we are reminded of the actions we took almost a year ago to develop a new, improved format.

The month of February also highlights our industry’s commitment to helping people through another lens: Black History Month. Read about how our member, True Sky Credit Union, helped a Black-owned Oklahoma City bookstore keep its doors open in this issue of the Leaguer.

We also cover details of new Paycheck Protection Program guidance by the Small Business Administration and tips for overcoming complacency.

Read about this and more in this week’s issue of the Leaguer. I wish you and your staff health and warmth this week.

Best regards,


Caroline Willard
Cornerstone League


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