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CFPB Reg E FAQs on Unauthorized EFTs

Posted: Jun 17, 2021 | Author: Cornerstone League
CFPB  compliance  Electronic Fund Transfers  Reg E 

The CFPB has posted a series of eight FAQs on unauthorized electronic fund transfers and error resolution under Regulation E on a new Electronic Fund Transfers compliance resource webpage. The FAQs address these topics:

  • Fraudulent inducement to share account access information
  • Consumer negligence and liability for unauthorized EFTs
  • Modification or waiver of Regulation E protections
  • Regulation E and private network rules
  • Conditioning error investigations on police reports, etc.
  • Requiring a consumer to contact the merchant before starting an investigation
  • Determining consumer liability for unauthorized EFTs

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