Virtual Learning

Learn best practices at Essential Teller Issues Workshop on Feb. 23

Posted: Jan 28, 2021 | Author: Cornerstone League
Essential Teller Workshop  online training  workshop 

Tellers are vitally important, and their actions are key in building relationships with members. The virtual Essential Teller Issues Workshop on Feb. 23, from 9 a.m. to 3 p.m. CT, takes participants through six information-packed, attention-getting modules to strengthen their skills and help them provide the exceptional service your members deserve.

Benefits of participating include:

  • Best practices for following procedures
  • Robbery preparedness
  • Error-free transactions
  • Identification of schemes and scams

To register.

This workshop is offered through the Cornerstone League, the League of Southeastern Credit Unions, the Association of Vermont Credit Unions, the Michigan Credit League & Affiliates, and the Nebraska Credit Union League.

Speaker: Vicki Kraai
Vicki Kraai is the owner/founder of VK Solutions. Her more than 25 years of financial industry experience started at the family bank in rural Nebraska, serving as a teller and eventually becoming the CEO. Kraai’s experience also includes being a member of the management team that launched Cabela’s credit card program. She also serves as a faculty member for State Bank Association Schools and the Graduate School of Banking in Madison, Wis.

Please contact Experiences & Events at 800-442-5762, ext. 6630, 469-385-6630, or

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Training Opportunities

Cornerstone offers a wide variety of training for credit union professionals.