Join expert attorney Christy Curtis Jones as she discusses COVID-19 issues related to collections, including some compliance issues during the Dec. 9 COVID and Collections webinar, hosted by the Compliance & Audit Council.
Jones will cover the basics of what the CARES Act requires and allows for modifications, deferrals, and skip-a-payment arrangements. She will also walk you through an effective collections’ mindset during times of crisis. Now more than ever, an effective collections agent will need to maintain the proper perspective, including managing stress, coping with sympathy fatigue, and dealing with feelings of being overwhelmed.
Webinar: COVID and Collections
Date: Wednesday, Dec. 9
Time: 10 - 11:30 a.m. CT
Speaker: Christy Curtis Jones
Christy Curtis Jones is an attorney and shareholder with Sherpy & Jones, P.A. She was an associate articles editor for the USC Law Review and a member of the Order of the Wig and Robe. Jones served as an adjunct professor at USC School of Law, teaching legal writing to first-year students. She concentrates her practice on bankruptcy, collections, foreclosure, and regulatory compliance.
The Development Digest is sent to League member credit union staff on the first Monday of every month.