Compliance & Audit Council Webinar

Register today for Dec. 9 COVID and Collections webinar

Posted: Dec 3, 2020 | Author: Cornerstone League
Compliance & Audit Council  COVID-19 

Join expert attorney Christy Curtis Jones as she discusses COVID-19 issues related to collections, including some compliance issues during the Dec. 9 COVID and Collections webinar, hosted by the Compliance & Audit Council.

Jones will cover the basics of what the CARES Act requires and allows for modifications, deferrals, and skip-a-payment arrangements. She will also walk you through an effective collections’ mindset during times of crisis. Now more than ever, an effective collections agent will need to maintain the proper perspective, including managing stress, coping with sympathy fatigue, and dealing with feelings of being overwhelmed.

Topics include:

  • Whether to extend maturity
  • Repossessions and setoffs during COVID-19
  • Balancing care and concern for members with getting results
  • Revisiting the basics of a collections call (Hint: they still apply) 

Webinar: COVID and Collections
Date: Wednesday, Dec. 9
Time: 10 - 11:30 a.m. CT
To register.


  • $25 for Compliance, Lending, and Member Business Services Council members
  • $50 for Non-Council members

Speaker: Christy Curtis Jones
Christy Curtis Jones is an attorney and shareholder with Sherpy & Jones, P.A. She was an associate articles editor for the USC Law Review and a member of the Order of the Wig and Robe. Jones served as an adjunct professor at USC School of Law, teaching legal writing to first-year students. She concentrates her practice on bankruptcy, collections, foreclosure, and regulatory compliance.

For more information

Monthly Email

The Development Digest is sent to League member credit union staff on the first Monday of every month.

Training Opportunities

Cornerstone offers a wide variety of training for credit union professionals.