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Cornerstone League President/CEO Caroline Willard recently appeared on the Converge Podcast in an episode called “Empowering Disruption.” She
speaks with BankSocial COO Becky Reed to discuss the evolving landscape of financial services, emphasizing the importance of innovation and adaptability for credit unions to remain competitive.
In this conversation, Willard provides insights on leveraging technology to enhance member experiences and the necessity of fostering a culture that embraces change. The conversation also touches on strategies for credit unions to differentiate themselves in a crowded market by focusing on personalized services and community engagement.