Question of the Week: E-SIGN

Question: 

Can our credit union require members to conduct business electronically? 

Answer: 

No. Credit unions may not require members to conduct business electronically.  Engaging in electronic transactions is strictly voluntary. Per the Electronic Signatures in Global and National Commerce Act (E-SIGN) the member must first agree to enter into electronic transactions and affirmatively consent to receiving electronic records after receiving full disclosure of terms and conditions relating to the transactions, etc. 

For additional information, see the E-SIGN Compliance Topic in the InfoSight Manual. 

Note: All member credit unions can access InfoSight as a dues benefit. InfoSight is located in the Member Services tab on our website.