General Session


Leading Edge Board Governance
Mark Lynch, National Credit Union Foundation, Inc.

Board directors today need more than just the basic skills and knowledge.  They also need to know how to ensure their board has the governance processes to ensure the long term viability of the credit union.  Regulators will require higher levels of governance practices in the future.

  • Gives an overview of the key governance issues that boards need to focus on
  • Explains what boards should consider doing on each issue
  • Outlines how improving each aspect of governance and improve the performance of the credit union

Mark uses his vast experience to have directors aiming for the best and most modern board governance practices.


About Mark Lynch

Mark is the Senior Program Manager at the National Credit Union Foundation.  Prior to joining the Foundation staff in 2015, Mark worked as a Field Coach with the Foundation’s REAL Solutions Program for several years.

Mark has been a credit union member for 40 years and a credit union board director for 22 years.

Mark moved to the US eleven years ago from Australia, and established himself as a credit union consultant specializing in program and product development, project management, strategic planning, housing & financial counseling and board governance. He has delivered more than 600 presentations to credit union conferences in 48 states, predominantly on issues relating to serving the underserved, growth strategies, board governance, credit union philosophy, and taxation.

For the last six years he has led a REAL Solutions initiative to train certified credit union financial counselors.  He has trained over 1,650 credit union staff in 450 credit unions in 25 states. Mark has also recently developed an experiential learning program to help credit union members better plan for their retirement. For much of the last 9 years, Mark has provided technical assistance to credit unions in the HUD Home Counseling Program.  Through this program, credit unions are providing a valuable service to low wealth households through education and counseling. Mark has been facilitating strategic planning meetings for over 20 years and has a passion for assisting credit unions to develop a long-term vision and meaningful and measurable strategic plans and goals. Mark has also worked with several credit union boards assisting them to improve their governance standards. 

Mark is a US and Australian Credit Union Development Educator.  He has over 20 years experience in managing not for profit organizations and he is an experienced consultant, trainer, facilitator and presenter.

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