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Two Cornerstone CU Participants Score Straight A's in Foundation Financial Counseling Program
Wednesday, April 1, 2015 6:45 AM

Five credit union professionals rose to the top of their class recently at the Financial Counselor Certification Program (FiCEP), including two Cornerstone Credit Union League participants, Christina Reyna and Natalie Lange.

Reyna and Lange received "straight A's" at FiCEP, a credit union-specific financial counselor training initiative offered by Credit Union National Association's Center for Professional Development and the National Credit Union Foundation's REAL Solutions program. Through the program, credit union leagues and credit unions help prepare members for their financial futures by providing professional financial counseling and education to staff members, insights they then pass along.

"I have a firm commitment to reach out to employees, credit union members, and the community with financial education and financial solutions to empower them to be successful," said Reyna, president/CEO, South Texas Area Resources CU in Corpus Christi, Texas. "The FiCEP program has given us one more tool to enable us to fulfill that commitment."

Lange, consumer lending manager at Smart Financial Credit Union in Houston, said, "This course taught practical ways to provide members with the tools they need to take charge of their financial future."

Cornerstone Credit Union Foundation Executive Director Courtney Moran said, "The Cornerstone Foundation is happy to provide the CUNA FiCEP program to our credit unions in the Cornerstone Region. We are extremely proud of our two students, Christina Reyna and Natalie Lange, for their honorable achievements. They both embody the credit union spirit and philosophy within their credit unions and in their communities. We have no doubt they will now make an even bigger impact with what they learned through the FiCEP program."

A total of 405 students completed the FiCEP program last year, and nearly 1,400 staff members from 390 credit unions in 25 states have become certified financial counselors overall.

The program enhances services through:

  • Adding financial counseling skills to a credit union's culture;
  • Offering curriculum that allows all staff levels to participate and, in turn, offer financial guidance to members;
  • Increasing a credit union's value to its members;
  • Differentiating a credit union's services; and
  • Transforming the way members handle their financial issues through real-world counseling.