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SSFCU Rolls Out New Online Banking Platform
Friday, May 31, 2013 6:20 AM

Digital is the way to go, and as the next step in the further evolution of its digital services portfolio, San Antonio-based Security Service Federal Credit Union (SSFCU) has unveiled myBranch, a completely redesigned online banking platform (formerly known as CompuBranch), to its nearly 190,000 online members. The inaugural release of the platform comes on the heels of the launch of myBranch Mobile, the credit union’s mobile banking solution.

The overhaul, which has been in development for more than a year, represents a distinct step-up with a new design, the ability to pay loans and transfer funds from other institutions, pre-filled deposit account applications and download options in the latest formats for common personal financial management software programs such as Quicken and Quick Books.

It’s a long step from 1996 when SSFCU leapt into the online arena with one of the first interactive banking websites that featured “handy little calculators” called wizbots, up-to-date rates and online loan applications.

“myBranch is our new digital banking convergence platform that will provide members with the same level of self-service no matter what device they choose to use,” said Mike Chapman, SSFCU executive vice president and chief operating officer.

myBranch is designed to provide the best online banking experience for desktop and laptop users, while myBranch Mobile, available in iPhone, Android and mobile browser versions and accessible at m.ssfcu.org , aims at the users of  smartphones. The credit union plans to roll out additional myBranch functionality in the coming months.