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Six Disaster Recovery Questions to Ask Your Suppliers Today
Friday, August 1, 2014 6:25 AM

Supply chains typically involve a complex maze of third party suppliers, vendors, partners and, of course, customers. Managing risk in the supply chain is a process that inevitably involves working with these partners to plan and prepare for an unexpected interruption.

Not sure where to start?  You are not alone. Agility Recovery shares six simple questions you can ask your suppliers to find out where they stand.

  1. Who is responsible for their disaster recovery planning?
    Establishing a key contact and a communication plan is imperative to keeping your supply chain intact during an emergency situation. Find out whom that contact is and how they plan to communicate with you and your team.
  1. What disasters are they prepared to withstand?
    Have they prepared for different disaster scenarios including natural disasters like a hurricane or tornado and isolated events like a server failure or building fire. Running through different scenarios will inevitably expose weaknesses and ultimately strengthen your plan.
  1. How frequently do they test their plan? 
    Agility recommends all businesses test their disaster recovery plans yearly. If you have your next test on the calendar, go ahead and invite your supply chain to participate. It’s a great way to get them involved and thinking about their recovery strategy.
  1. Where is their disaster recovery site located?
    If their building were to collapse where would they go? How and where would they continue to serve your organization?
  1. Do they have a backup power supply?
    Power outages are the main source of business interruptions and unfortunately, simply buying a generator will not protect a business from interruptions due to power outages. Generators must be regularly serviced, maintained and tested.
  1. Are they currently utilizing a disaster recovery provider? 
    Creating and maintaining a solid disaster recovery plan takes a lot of time, effort and resources that many companies – especially smaller companies – cannot manage. Hiring a disaster recovery service provider lightens an organization’s internal workload and helps manage the recovery process.