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Security Service FCU Promotions in SA Headquarters
Monday, January 5, 2015 7:00 AM

Security Service Federal Credit Union has announced a number of promotions in its San Antonio headquarters. Follow are the details on each.

Tom Martin

Tom MartinTom Martin has been promoted to executive vice president of planning and performance. Previously senior vice president of planning and performance, Martin oversees enterprise performance management, corporate strategic planning, and the human resources department.

Prior to joining Security Service in 2013, Martin led a wide range of credit union operations, serving as president and chief executive officer of two federal credit unions in Arizona. He holds a Bachelor of Science in computer science from the University of Idaho and a master’s degree in finance from Western International University. He is a retired lieutenant commander for the U.S. Navy and served as a surface warfare officer.

John McFall

John McFallJohn McFall has been promoted to senior vice president for the credit union’s management information system and network services. McFall will be responsible for providing strategic planning and executive management over Security Service’s extensive networks, including voice and data services, server environments, branch and end-user technologies, office automation solutions, security, document imaging and management and end-user support.

With more than 25 years' experience, McFall began his career at Security Service in 1984 as a part-time teller. He graduated from the University of Texas at San Antonio (UTSA) with a Bachelor’s of Business Administration in accounting with a concentration in information systems. He currently serves as a board member for the UTSA Alumni Association, UTSA Development Board and LEADSA.

Norma Salazar

Norma SalazarNorma Salazar has been promoted to vice president of applications and delivery management in the management information systems division of Security Service where she will be responsible for application analysis, release management, project delivery, and test automation.

Salazar joined Security Service in 2006 as a quality assurance analyst and moved up the ranks to assistant vice president of quality and delivery management prior to the development of this new position. She currently serves on the board of Boys & Girls Club of San Antonio.

Gerry Smith

Gerry SmithGerry Smith has been promoted to vice president of human resources. Previously assistant vice president, Smith is responsible for the credit union’s human resources division, including employment, employee relations, compensation, benefits, and training and development, as well as policies, procedures, and regulatory compliance. 

Smith, who joined Security Service in 2008, is a graduate of the U.S. Air Force Academy and a retired U.S. Air Force Lieutenant Colonel. He holds a master’s degree in engineering from The University of Texas at Austin and currently serves as vice chairman of the board for Rise Recovery.

AnnMarie Esparza, Mark Jiminez, and Mike Ward

Security Service has promoted AnnMarie Esparza to vice president of business solutions and quality assurance, Mark Jimenez to vice president of network engineering and support, and Mike Ward to vice president of core systems and security.

AnnMarie EsparzaEsparza joined the credit union in 2008 as manager of core development. As vice president of business solutions and quality assurance, she will be responsible for overseeing business process analysis and information technology quality assurance. She holds a Bachelor of Arts in business information technology from Rogers State University and has more than 18 years in the financial service and information technology industries. Prior to joining Security Service, she was in senior leadership at the Bank of Oklahoma. She serves on the board of the Greater San Antonio YMCA and the advisory council for the information technology program at Texas A&M – San Antonio.

Mark JiminezIn his new position, Jimenez will be responsible for planning and oversight of the credit union’s network, telecommunication, and technology systems, as well as ensuring Security Service has a secure and resilient technology infrastructure to support the organization’s current and future business requirements. A former U.S. Army specialist who served in Germany as part of the 69th Signal Battalion, Jimenez began his career at Security Service in 2000 as a communications analyst. He currently sits on the board of directors for Family Violence Prevention Services and serves as a volunteer on the United Way Stewardship and Program Review Committees. He is also part of the TechExecs of San Antonio.

Mike WardWith more than 22 years' experience at Security Service, Ward was responsible for bringing local area networking and email to the credit union in the early 1990s. As vice president of core systems and security, he will be responsible for the credit union’s core systems operating environment, subsystems and overall management of information systems security policies and procedures. He holds an MBA in information technology from Wayland Baptist University and is a military veteran, having served in the U.S. Army during Vietnam. He currently serves as chairman of the board for the Academy Advisory Corporate Council for San Antonio’s Northeast Independent School District.


Headquartered in San Antonio, Texas, Security Service Federal Credit Union is an industry-leading financial institution with $8 billion in assets and 70 locations in Texas, Colorado, and Utah. The credit union is among the top 10 credit unions in the nation. Learn more at or call 1-800-52-SSFCU.