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Resource One CU Teaches Employees Valuable Skills
Thursday, December 29, 2016 6:55 AM

Leadership graduates
Leadership graduates pictured left to right: Call Center Assistant Branch Manager Steve Johnson, North Garland Branch Senior BSR Chouie Almora, Accounting Clerk Natalie West, New Hire Trainer Patricia Rodriguez, East Dallas Branch Senior BSR Angie Torres, Irving Branch Assistant Branch Manager Carla Chavez (Graduate with Honors), Marketing Events Coordinator Dustie Donihoo (Graduate with Honors), Mesquite Branch Senior BSR Monisa Aguirre (Graduate with Honors), Southside Branch Assistant Branch Manager Iris Montemayor, and Member Solutions Lead Keshia Clinton.

Resource One Credit Union employees take the Introduction to Leadership course preparing them to learn the differences in managing and leading.

Resource One Credit Union annually provides a three-month training class to teach employees the difference between managing and leading. The training is called Introduction to Leadership, and its goal is to teach employees how to communicate effectively with their team as a leader, not just a manager. This class has been provided to educate employees on how to efficiently and positively lead their teams to success.

The Introduction to Leadership course uses assignments to instill proper leadership techniques ranging from Being a Successful Supervisor to Conflict Management. The coursework requires employees to take tests and written assignments containing well-considered responses and a high level of professionalism. All assignments are reviewed with each participant and their Introduction to Leadership mentor.

Introduction to Leadership graduate Monisa Aguirre said, “Resource One provides programs like these to their employees not only teach you innovative ideas about your job or your workplace, but also help you learn about the people around the community you serve.”

The Introduction to Leadership graduates from November 2016 include: Call Center Assistant Branch Manager Steve Johnson, North Garland Branch Senior BSR Chouie Almora, Accounting Clerk Natalie West, New Hire Trainer Patricia Rodriguez, East Dallas Branch Senior BSR Angie Torres, Southside Branch Assistant Branch Manager Iris Montemayor, and Member Solutions Lead Keshia Clinton.

Also graduating, with honors, are: Irving Branch Assistant Branch Manager Carla Chavez, Marketing Events Coordinator Dustie Donihoo, and Mesquite Branch Senior BSR Monisa Aguirre.

About Resource One Credit Union
Resource One Credit Union was originally chartered as Sears Dallas Employees Federal Credit Union in 1936. Over time, the increased demand for more locations and additional products and services prompted the expansion of our product lines and field of membership. Today Resource One proudly serves as a not-for-profit financial institution for the communities of Dallas and Harris counties. Resource One has 11 convenient locations to serve our over 55,000 members. Visit Resource One Credit Union’s homepage at www.r1cu.org.