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Reminder: Consumers Should Be Alert for Fraudulent NCUA Text Messages
Thursday, September 8, 2016 6:45 AM

The National Credit Union Administration has received additional consumer calls about suspicious text messages claiming to come from the agency. They are reminding consumers to be alert for these messages in order to prevent losses.

The messages read: “National Credit Union Administration Alert for (recipient's phone number). Contact 844-234-5445.” Other fraudulent phone numbers to be alert for are 855-340-1398 and 844-906-0773. 

These texts are not communications from NCUA. The agency does not seek personal information through the internet or on the telephone.

Please contact NCUA's Consumer Assistance Center at 800-755-1030 between 8 a.m. and 5 p.m. Eastern if you receive one of these messages. NCUA suggests that consumers contact their credit unions and local law enforcement as well. 

Consumers may also contact the Internet Crime Complaint Center, a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center.

NCUA operates an online Fraud Prevention Center that offers information about avoiding frauds and scams on its MyCreditUnion.gov website.

Credit unions can help by telling their members that if they suspect they may have become a victim of identity theft because of this scam, they should immediately contact the three major credit bureaus and request a fraud alert be placed on their credit report: Equifax 888-766-0008, Experian 888-397-3742, and TransUnion 800-680-7289.