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For American credit unions, which operate in one of the world’s most competitive, and metrics-driven industries, Lois Kitsch is the cooperative conscience. She is the national program director of the National Credit Union Foundation’s REAL Solutions program, which helps credit unions serve financially underserved consumers. She also directs the Foundation’s Development Education program, which helps credit union leaders experience a transformational learning experience and maintain cooperative principles as the foundation of their cooperative business model. In both roles she motivates people to change the way they operate their businesses and think about serving marginal. Lois is a natural facilitator, mentor and consensus builder, a well-known public speaker and a successful program leader.
Over the past three years, Lois has championed experiential learning programs where students learn by doing in contrast to rote learning which results in a more profound learning experience. Through four different experiential learning programs, thousands of students and consumers are better managing their finances and are building assets and wealth towards a better future.
Her work is widely recognized; Lois has won numerous awards including the Herb Wegner award, credit unions’ highest honor, twice. She was recognized by the World Council of Credit Unions as an outstanding mentor to other women and is a 2015 Athena Award Winner. She thrives on international projects and has completed outreach projects focused on building financial capability through cooperatives in some of the poorest regions of the world. Her work has taken her to more than 50 countries including the Philippines, Afghanistan, Senegal, Haiti and most recently Kenya. From Clarence House to the White House, Lois inspires others to provide access to the world’s needy people. She doesn’t simply inspire, she also manages the Foundation’s $300,000 grant process, allowing others to turn cooperative philosophy into cooperative action.
To learn more about her many project efforts, you may contact Lois at firstname.lastname@example.org.
Courtney Moran joined the Cornerstone Credit Union Foundation in 2004, assuming the role of Executive Director in 2009. Her current focus is to provide leadership and strategic direction based on the goals, philosophy, and mission of the Foundation. Her previous work in the financial services industry includes areas ranging from operations to marketing.
As part of the Foundation FOCUS financial education initiative, Courtney conducts the FOCUS "Train the Trainer" sessions throughout Texas, Oklahoma, and Arkansas and oversees the overall program, which encourages and promotes financial education initiatives among credit unions, educators and partner organizations. Moran also oversees the Foundation's grants and scholarships programs as well as daily operations.
Moran earned her Credit Union Development Educator (CUDE) status in 2009 and her International CUDE designation in 2013, a Nonprofit Leadership Certificate from the Center for Nonprofit Management and Southern Methodist University in December 2011, and became a Certified Credit Union Financial Counselor through CUNA’s FiCEP program in 2012. She serves as a Director on the National Credit Union Foundation board, a member of the Advisory Council and Outreach committee for BizKid$, and serves as an advisory board member of the University of Texas at Arlington’s Financial Literacy and Personal Finance Center.
Courtney was recognized as the National Youth Involvement Board’s “Volunteer of the Year” in August 2006. She also received the Chairman’s Award for her work as the Chairman of the Texas Jump$tart Coalition, presented by the Dallas/Fort Worth chapter of the Financial Planning Association in October 2006. In January 2007, the Cornerstone Credit Union League named Moran the 2006 “Manager of the Year” and most recently, chosen as a Credit Union Rock Star by Credit Union Magazine.