General Session

Shazia Manus

Accelerating Your Digital Transformation
Shazia Manus, CO-OP Financial Services

Learn the market and cultural forces creating consumer demand for digital payment services. Seven key strategies to digitally transform your credit union and thrive in the digital age. Learn how artificial intelligence in particular is driving consumer experiences and new data in real time.

About Shazia Manus

Shazia Manus, former CEO of TMG, joined CO-OP Financial Services in April 2017 as the company’s Chief Product and Strategy Officer. Her experience as a former credit union CEO gives her unique insight into the challenges and opportunities facing financial institutions. An entrepreneur since the age of 17,  Shazia’s spirit of innovation helps drive CO-OP’s dedication to delivering a personalized, seamless and secure experience for members wherever and however they engage with their credit union. 

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