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On the Heels of Bankruptcy Seminars, Complete Your Knowledge at TCUL's Collections Seminars
Thursday, May 16, 2013 6:35 AM

After you take part in the Bankruptcy Seminars highlighted in yesterday's Leaguer, it's time to complete your education by participating in TCUL's upcoming Collection Seminars.

The Texas Fair Debt Collection Practices Act is a complex piece of legislation, but it’s critical that credit union collectors have a thorough understanding of its restrictions and requirements to stay compliant.

The 2013 Collection Seminars in Houston and Odessa will provide a full analysis of this act, as well as discuss various compliance issues that arise in the collection department, collection policies and procedures, and guidelines for effective telephone collections.

A portion of the seminar will be dedicated to practical advice regarding effective telephone techniques and strategies that will improve collectors success in telephone calls.

Collectors of all experience levels are encouraged to register for the Collections Seminars.

The 2013 Collections Seminars will be held the day after the 2013 Bankruptcy Seminars: 1) at the DoubleTree Houston Hobby Airport Hotel on Tuesday, Aug. 14, and 2) in Odessa at the Complex Community FCU on Wednesday, Nov. 14.

The registration fee per person/per day (for the Bankruptcy and Collections Seminars) is $349. To register or learn more, please visit

Hotel booking for the Houston seminar is open through July 28, and rooms are $109 for a single/double room. Click here to reserve a hotel room, or call 713-645-3000 and mention that you are with the Texas Credit Union League’s Collections Seminar.