Opening Session

Tansley Stearns

Execution: From Innovation to Implementation
Tansley Stearns, Filene Research Institute

The shape of tomorrow’s credit unions will depend on the stealthy execution of innovative ideas developed to meet consumers’ increasingly complex financial needs. In this interactive session Stearns will share the framework for building a culture of innovation that transforms ideas into action, discuss how you can build discipline into the innovation cycle without killing creativity, present ideas for fitting innovation into an already busy day, and finally give some “real life” examples of how executed innovation actually works within credit unions.  You’ll leave this session armed with ideas you can use to make your organization even more successful.

About Tansley Stearns

As Filene Research Institute’s Chief Impact Officer, Tansley Stearns moves the best of Filene’s research and innovation into action. With more than 14 years of credit union leadership experience across a variety of functional areas, she knows how to help an organization move ideas forward to drive business results. She has a passion for learning, creating, and executing.

In her previous roles at credit unions she was responsible for developing and implementing strategy and leading and driving business with all frontline teams including the call center, branches, lending, training, compliance, marketing, and business development. Tansley has been a key member of the Guiding Coalition at two credit unions, helping to build and develop sales and service cultures. She also helped her credit union win first place in both the Dora Maxwell and Louise Herring awards.

Tansley was one of the original credit union professionals chosen to be a participant in Filene’s i3 innovation program. In her three years with i3, she worked with other credit union executives to create innovative projects including SmartScore, Decision Point, and Debt in Focus. Credit Union Times named her a Trailblazer 40 Below in 2013.

Tansley earned her BA dual degree in Psychology and English at the University of Michigan. She is a Credit Union Executive Society Certified Marketing Executive and Certified Senior Executive. She also is an Alumni Emeritus of Michael Neill and Associates. When not actively executing new ideas, Tansley can be found running marathons or dancing to the Dave Matthews Band with her daughter MacKenzie.

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