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NCUA Trainer Ashfield to Deliver Loan Officer Compensation Advice at CU Members Mortgage National Mortgage Lending Conference
Tuesday, August 2, 2016 6:20 AM

Credit union mortgage services provider CU Members Mortgage will once again have expert credit union consultant and NCUA Trainer Tracy Ashfield speak at its 18th National Mortgage Lending Conference Oct. 10-11, 2016, in Fort Worth, Texas. Ashfield will share loan officer compensation best practices and trends, as well as what it takes to recruit the very best loan officers today.

According to Ashfield, growing mortgage market share while providing a good member experience is deeply tied to having quality loan officers, especially when staff is hard to find in today’s market and compensation is increasingly competitive. Her presentation will address the latest trends in compensation and provide an overview of the crucial compliance issues that must be considered when developing a plan. 

One of the latest trends Ashfield will cover includes using performance measures that go beyond just loan volume. “All lenders including credit unions are focused on developing compensation plans that pay for top performance,” Ashfield explains. “To incorporate performance measures that go beyond loan volume are creative and cost effective ways to incentivize top performers.”

Ashfield will present best practices including quality metrics in plans and creating detailed compensation and employment agreements that protect both parties. 

“Know what you are looking for and be realistic,” she says when recruiting new talent. “Many credit unions say they want aggressive outside loan officers but don't consider if they will be a cultural fit.”

“We are very excited to have Tracy return for another one of her in-depth presentations,” says Linda Clampitt, senior vice president of CU Members Mortgage. “Tracy always goes above and beyond with her well-researched mortgage lending content, delivering practical information credit unions can use today. That’s a great benefit to all of us, and I look forward to learning a great deal from her this year, as well.”

About CU Members Mortgage
Founded in 1982 as a division of Colonial Savings, Dallas-based CU Members Mortgage provides comprehensive mortgage services to credit unions and CUSOs nationwide. CU Members Mortgage originates more than $2 billion in FHA, VA, and conventional loans each year. With a portfolio of $25 billion, it is one of the largest servicers of mortgage loans in the United States. The company is privately held and has branches located nationwide. For more information, please visit: cumembers.com.