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NCUA Hosting Complaint Process and Fair Lending Oversight Webinar
Thursday, October 22, 2015 6:15 AM

The National Credit Union Administration will host a webinar, “Consumer Complaint Handling and Fair Lending Oversight,” on Thursday, Oct. 29, 2015, beginning at 2 p.m. Central.

Online registration is now available here. There is no charge.

During this 90-minute webinar, Gail Laster, director of NCUA’s Office of Consumer Protection, and staff from the Division of Consumer Affairs and the Division of Consumer Compliance Policy and Outreach will discuss:

  • Improvements to NCUA’s Consumer Assistance Center complaint handling process;
  • Effective credit union fair lending oversight practices; and
  • Standards for finding practices to be unfair, deceptive, or abusive.

This webinar will be closed-captioned and then archived online approximately three weeks following the live event.

For more information, please visit NCUA here.