Closing General Session

Susan Fletcher

Working in the Smart Zone: How to Stay at Your Best and Maximize Your Performance!
Susan Fletcher, CEO, Smart Zone Solutions

Worry and stress drain intelligence and hold back performance. Based on Susan’s recent book, this dynamic and entertaining presentation enables you to release the hold that drains your own intelligence, maximizing your performance both at home and on the job.  Susan shows you how to:

  • Focus your energy and attention to improve efficiency
  • Improve communication with just 2 little words
  • Increase trust and confidence with clients and coworkers
  • Create accountability to move in the right direction
  • Lead with empathy – not wimpathy!

About Susan Fletcher

In addition to serving as CEO of her two companies, Fletcher & Associates Psychological Services, P.A. and Smart Zone Solutions, Susan is a sought-after speaker and mother of three. After receiving her undergraduate degree from the University of Florida, Susan received her Masters and Ph.D. from Texas Woman's University. After completing her Ph.D., Susan worked with "Dr. Phil" McGraw as a litigation specialist on high profile cases. A member of several professional and community organizations, and a professional member of the National Speakers Association, Susan has been in clinical practice for over 20 years. She is the author of two books, Working in the Smart Zone (2008) and Parenting in the Smart Zone (2005).

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