Coaching Skills for Winning Managers

If you want to excel in your leadership and management role, training is key. Cornerstone invites you to a new workshop, Coaching Skills for Winning Managers, where participants explore proven ways to build a dynamic team of individuals working toward common goals. In this solutions-focused workshop, you'll learn how to coach and motivate your team for success, while taking your own leadership and management skills to the next level.

What Can I Expect to Learn?

  • Learn effective coaching techniques and say goodbye to "shoulda, woulda, coulda." 
  • Practice real-life coaching in a safe environment. 
  • Explore different approaches to coach for opportunities. 
  • Motivate your team; learn the value of intrinsic motivation. 
  • Discover the difference between difficult conversations and conversations that resolve difficulties. 
  • Uncover the keys to WOW service.  
  • Develop leadership skills that make a difference. 
  • Prevent resistance with a simple training technique.
  • Unlock the mystery of the underperformer and understand what to do before you make the “I assumed" error.
  • Challenge yourself to be an exceptional manager. 
  • Confront challenges before they become real problems.
  • Recognize the Pygmalion effect and expectations for success.
  • Identify coaching moments that make a difference. 
  • Leave a legacy—a powerful idea of leadership.

Who Should Attend?

Branch managers, assistant branch managers, teller supervisors, head tellers, managers, supervisors, and trainers would all benefit from this workshop.


I would love to hear Rory speak again! There was never a boring moment throughout the day. He gave me some very valuable notes, suggestions, and techniques to take back to my branch. I will definitely use all training I got today. Rory is amazing - kept us all very engaged!

Georgia Kibbles, Bayer Heritage Federal Credit Union

Loved this workshop! Great presentation and information given. I left with some new ideas to help develop my staff.

Kristin Wukasch, Mobiloil Credit Union

Date & Location

Oklahoma City, September 24

Early Bird Deadline: August 17
Regular Rate Deadline: September 19

Credit Union House
631 E. Hill Street
Oklahoma City, OK 73105

Business casual dress is appropriate. Bring a jacket or sweater as room temperatures vary.


Monday, September 24, 2018
8:30 a.m. - 9:00 a.m. Registration & Continental Breakfast
9:00 a.m. - 12:00 p.m. Session
12:00 p.m. - 1:00 p.m. Networking Lunch
1:00 p.m. - 4:00 p.m. Session

Presenter - Rory Rowland

Rory RowlandRory Rowland is a business consultant, seminar leader, and author specializing in programs that help credit unions improve their lending, technology, leadership, and communications skills. After serving as president of two credit unions and earning his CCUE, Rowland began using his communications skills and specialized background to help others in the movement be more effective. He has presented high-energy, fun, and humorous programs in all 50 states, Canada, and Mexico for the last 18 years and is continually one of the most highly rated speakers at associations throughout the country.

Continuing Education Units

Requests for certificates of attendance are processed after the event. Contact Janine McBee, CUDE, Sr. Training Director at 800-442-5762 ext. 6634 or email for additional information or questions.

Educational Investment

Fee Per Person

League Member Early Bird - $325
League Member Regular Rate - $375
Non-Member Rate (CUs in Cornerstone region only) - $650

Limited number of registrations available. Register early to secure your seat. Your investment includes instruction, handout materials, continental breakfast, two breaks, and networking lunch.

Registrant Cancellation Policy

Substitutions are always welcome. Registration fee refunds (less a $50 processing fee per person) are granted for cancellations received in writing two weeks prior to the workshop.


If you have questions regarding this workshop, call 800-442-5762 ext. 6426 or 469-385-6426 or email

If you have physical, medical, or dietary needs requiring special attention, please contact us for proper arrangements to be made. For more information regarding administrative policies, such as complaint or refund, please contact us at 800-442-5762 ext. 6630.