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InfoSight Highlight: Advertising: Telephone Consumer Protection Act
Friday, October 13, 2017 7:00 AM

A new summary and FAQs were added to the Advertising Channel. The Telephone Consumer Protection Act of 1991 places certain restrictions on the way credit unions are allowed to communicate with their members. The regulation protects consumers from unwanted telemarketing calls, which means that the consumer must authorize express written consent prior to credit union contact.

Lucas in Oklahoma Home District Oct. 16-17 for Town Hall Meetings
Friday, October 13, 2017 6:55 AM

Oklahoma Congressman Frank Lucas will be back in the district next week and has scheduled a series of Town Hall Meetings. Lucas is a member of the House Financial Services Committee and a candidate for chairman and therefore extremely important to developing policy that impacts credit unions.

Cornerstone Congratulates 2017 CU Rock Stars
Friday, October 13, 2017 6:50 AM

Credit Union Magazine has announced its 2017 Credit Union Rock Stars in its annual campaign to honor outstanding individuals in the credit union movement. This is the fifth year of the campaign, and 54 credit union professionals were chosen from across the country.

Make Miracles on ICU Day, Oct. 19
Friday, October 13, 2017 6:45 AM

Shop for Miracles is a national, one-day Credit Unions for Kids fundraiser to support Children’s Miracle Network Hospitals. Held annually on International Credit Union Day—this year on Oct. 19—credit unions are asked to donate $0.25 (or other designated amount) per cardholder to their local Children’s Miracle Network Hospital.

Oct. 17 Senate Banking Hearing to Focus on Credit Bureau Data Security
Friday, October 13, 2017 6:40 AM

The Senate Banking Committee's focus for next Tuesday's hearing is on consumer data security at credit bureaus. This is in follow-up to the Equifax data breach, which affected more than 145 million Americans. Not only was personal information breached, including Social Security numbers, but driver license information as well. Driver license information is often used to verify a person's identity when disputing credit report information.

Filene Welcomes 16 Credit Union Leaders to the i3 Family
Friday, October 13, 2017 6:35 AM

Sixteen credit union executives have been accepted to Filene i3, a program with a legacy of fostering the development of new ideas and innovations for credit unions. Each i3 member serves a two-year term that kicks off at Filene’s annual big. bright. minds., this year going down in Austin, Texas.

International Credit Union Day with Exclusive Sponsor Harland Clarke
Friday, October 13, 2017 6:30 AM

Harland Clarke, a leading provider of intelligent solutions and operational excellence enabling clients to acquire, grow, and retain members, announced today its proud support of more than 56,000 credit unions around the world as the exclusive sponsor of International Credit Union Day in collaboration with the Credit Union National Association (CUNA). Being celebrated on Oct. 19, International Credit Union Day is an annual event that commemorates the philosophy and achievements of the credit union movement.

Image Begins with Frontline Staff—Learn the Value of Impactful Frontline Staff at Upcoming Seminar
Friday, October 13, 2017 6:25 AM

Interaction between credit union personnel and their members hinges on increasingly fewer opportunities. Frontline staff, MSRs, lending staff, and supervisors all represent the credit union brand. But how exactly is that accomplished?

Loyalty and Growth: How Your CU Wins with Sales and Service
Friday, October 13, 2017 6:20 AM

Members are your most valuable assets—they provide for your ability to grow. A member-first approach and a results-based culture helps your credit union increase sales, service levels, and profits. And because every role at your credit union leads to the same results—members’ success, experience, and contribution to profit—you want a culture that supports top-line growth and stellar performance and aligns your sales, service, and support systems with your strategic choices.

Webinar: Capturing Auto Loans in a Competitive Marketplace
Friday, October 13, 2017 6:15 AM

Does your credit union need an edge in capturing auto loans in the current financial environment? Come see how you can choose one of SerTech's two flagship auto marketing programs: predictive prescreen campaigns (auto loan recapture, universal auto) and the new responsive trigger auto campaign to maximize your auto loan portfolio potential.