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Knowledge, Understanding and Experience is What One CU Exec Hopes to Gain from Internship in Brazil
Tuesday, January 7, 2014 6:45 AM

Nancy Croix-Stroud, president and CEO of First Class American CU in Fort Worth, Texas, will depart Saturday for Brazil. The 39-year credit union veteran is one of 12 credit union leaders from across the United States, and one of seven from the Cornerstone Credit Union League region, selected to participate in the World Council of Credit Unions’ (WOCCU) International Credit Union Leadership Program.

The International Credit Union Leadership Program brings emerging leaders from around the world to various credit unions. Participants travel to a different country to spend time with a credit union there, in an intensive short-term internship designed to broaden their professional experience. Croix-Stroud and the other 11 credit union executives will be interning with Sicredi, one of the most important cooperatives in Brazil. The internship is Jan. 12-25.

“I think it is an incredible experience to be able to know and study how credit unions in other countries are structured, how they support our cooperative movement and the principles of cooperatives, and what they ‘do’ differently for their members than what we do in the U.S,” notes Croix-Stroud.

During the two-week internship, the U.S. delegates will learn firsthand how to better serve an increasingly diverse membership, including youth and low-income members. They’ll have the opportunity to exchange ideas, improve problem-solving skills, and enhance cultural diversity while experiencing the “ins and outs” of credit unions abroad.

“I’m hoping to gain from this internship knowledge and understanding, as well as experience the cooperative principles from another cultural point of view,” continued Croix-Stroud. “I’m excited for this opportunity to explore new services and/or new ways to present the services to our members; to understand more about serving the small businessperson, and ways to serve a small business or a micro-business.”

To be selected by WOCCU for the program, participants were required to submit an application with an essay, pass an interview and be available for two full weeks away from their credit union. Applicants had to demonstrate personal commitment to the credit union industry, including the ability to have significant influence, have a career trajectory within the industry and exhibit the potential to advance the credit union system.

“I’m very excited to have been chosen. As the CEO of a small credit union, I’m very interested in learning new ideas and strategies for serving our members,” she continued. “I’m also very interested in learning how we [credit unions] can better collaborate.” 



Seven CU Execs from Cornerstone Region Selected to Participate in January 2014 Internship in Brazil

Sicredi Executives Complete Three-week Internship in Cornerstone Region