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Join Us for a Special Disaster Recovery Planning Webinar Dec. 13
Tuesday, November 28, 2017 6:30 AM

After witnessing Hurricane Harvey and the subsequent recovery efforts in South Texas, the need for having a disaster plan in place to ensure your credit union's business continuity couldn't be clearer. Cornerstone Credit Union League hopes to make it easy for you to be proactive about getting that plan in place, so we're hosting a special Disaster Recovery Webinar in collaboration with CUNA Mutual Group, CO-OP Financial Services, InTouch Credit Union, and PSCU.

Mark your calendar now for Wednesday, Dec. 13, from 2–3:30 p.m. (CT), for an invaluable hour-and-a-half session on disaster recovery planning from the convenience of your desk.

Listen in as industry experts share insights and lessons learned from Hurricane Harvey, and get great information on organizational readiness, the importance of ongoing testing and employee communications, and ensuring you have strategic resources at the ready in the event disaster strikes.

Each speaker will present for 15 minutes, followed by a brief Q&A session where participants can get their questions answered by a pro. Following are your industry experts:

  • Disaster Strikes: Best Practices
    Chris R. Gill, Senior Manager, Risk & Compliance Solutions, CUNA Mutual Group
  • Organizational Readiness
    Merry Pateuk, CUDE (VP, Industry Engagement, PSCU)
    Business continuity planning is a lot like homeowners insurance; you prepare, plan, and pay premiums in the hope of never having to use the benefits. However, business continuity planning and preparations can quickly be called into action. There is no substitute for strategic, proactive internal and external-facing planning. Learn what it takes to get your organization ready.
  • The Importance of Ongoing Testing & Employee Communications
    Millicent “Millie” Mayaka, SCMS, CUCE (Director of Compliance, InTouch CU)
    Sufficient planning and preparation for natural disasters, events outside of your organization’s control, and other similar occurrences should always be a priority for the credit union, and the regular testing of your credit union’s business continuity plan is critical to ensure it remains viable. This session will help you prepare for the unexpected by exploring the following topics:
    • The importance of testing and frequency
    • Testing methods and documentation
    • Communication methods (staff, board members etc.); emergency communication system
  • Equipping Employees for Member Care in Time of Disaster
    Jonathan Lobb (VP, Operational Communications, CO-OP Financial Services)
    Steps your credit union can take to help train your employees to communicate in the most meaningful way to members in the midst of a crisis. 

This webinar is for all credit union CEOs, managers, supervisors, internal/external communicators and employee relations personnel, as well as any staff that plays a role in business continuity planning.

Register for this event here.

If you have questions, please contact Janine McBee at or 469-385-6634, or 800-442-5762, ext. 6634.