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Improving Teller Performance Webinar Kicks-off June Line-up
Friday, May 23, 2014 4:20 AM

The Cornerstone Credit Union League, in partnership with Financial Education & Development, Inc., is offering nine webinars in June, and kicking off the June webinar line-up is Improving Teller Performance with Ann Brode of Brode Consulting Services, Inc.

According to Brode, a skilled head teller means greater productivity and greater profit. This informative session will teach head tellers how to bring out the best in their team and themselves – increasing professionalism and productivity and improving the credit union’s bottom line.

Click here for additional information, including registration.

Webinars, which are internet-accessed training programs, are a very attractive educational tool for organizations of all sizes. Not only are they cost-effective, but they offer rich and relevant content presented by industry experts.

The Cornerstone Credit Union League, in partnership with Financial Education & Development, Inc., offers webinars throughout the year. Following is a list of other webinars being offered in June:


ACH Specialist Series: How to Legally Recover Unauthorized ACH Withdrawals After the NACHA Return Deadlines

Elizabeth Fast, Spencer Fane Britt & Browne LLP


Completing the CTR Report Line by Line

Mary White, WTC Performance Group


Frontline Series: How to Handle Difficult Members: Effectively Dealing with Intimidation, Negativity & Anger

Mary White, WTC Performance Group


Processing IRA Rollovers & Transfers

Frank J. LaLoggia, LaLoggia Consulting, Inc.


Required Compliance Series: Regulatory Compliance for the Frontline, Including BSA

Mary-Lou Heighes, Compliance Plus, Inc.


Director Series: Improving CU Profitability from a Holistic Approach, Including Permissible Investments

Gary Young, Young & Associates, Inc.


Regulation E & Debit Card Error Resolution: Processing, Disclosure & Investigation

Luann Kohlmann, WACHA


Mainstreaming Mobile Remote Deposit Capture: Adoption, Deployment, Operations & Risks

Lee Wetherington, ProfitStars®

For more information on the webinars, please click here. If you have any questions, please contact Training & Events, at (469) 385-6630 or (800) 442-5762, ext. 6630.

Educational grants are available through the Cornerstone Credit Union Foundation. To learn more, please visit