General Session

Kenja Purkey

How to Work With & Lead People Not Like You
Kenja Purkey, The People’s FCU, Amarillo, TX

We all know that a diverse workforce leads to better decisions and solutions-it has been proven to grow business and profits. But when the person in the next cube or office is different from you, friction can arise. How do you work alongside someone who may be quite different from you, respect those differences and be effective in your role? This session will cover the many ways we can be different from one another and how those differences manifest themselves in work situations. Whether you're working with internal associates or external clients and customers, it's imperative that you know what motivates people-and what doesn't. Leadership isn't about seniority or position—it’s about influence, forming connections and building trust. Regardless of gender, age, lifestage, race, ethnicity or even communication preferences, you'll learn to create a deep, values-based connection between you and your associates, clients and prospects.

Knowledge Level: Basic
No Prerequisites or advanced preparation required
Field of Study: Personnel/Human Resources

About Kenja Purkey

Featured in PR Week and Accent West magazines, Kenja Purkey is a media, marketing and advertising professional with more than 25 years of experience. She is a former news anchor and media representative for a member of congress, and has 20 years of general business, marketing and advertising experience in both the government and private sector. Her professional speaking focuses on business topics including multicultural marketing, social media and generational work and media consumption habits, and employee growth and engagement. Purkey has spoken for selected clients including Burger King, the Credit Union National Association, the National Association of Electric Distributors, the National Pawn Association, The California Credit Union League, Cornerstone Credit Union League and the New York Library Association. She is the marketing director at The People's Federal Credit Union in Amarillo, Texas.

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