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Going Beyond the Brand: Leading a Member-Centric Economy
Tuesday, July 31, 2018 6:35 AM

Leadership Conference & Expo

Credit unions are known for delivering great service to their existing members. The challenge comes when we want to attract and retain new members. Today, member-centricity is not just about offering great member service; it also means offering a great experience from the awareness stage through the enrollment process and finally through the services and relationships created after enrollment.

At this year's Leadership Conference and Expo, award-winning speaker Karen McCullough will take a close look at the strategies you need for offering your members a great experience from the moment of their first connection with you—a strategy based on understanding and putting your members first and at the core of your business.

Leadership Conference and Expo
Sept. 6–8, 2018
San Antonio Marriott Rivercenter
101 Bowie Street
San Antonio, TX 78205
Register Now

Karen McCulloughMcCullough is a branding expert, a social media enthusiast, and a millennial evangelist whose mission is to get people excited to embrace change. She has spent 20 years in sales, marketing, and branding, and as a retail CEO. She worked with two branding and retail giants: Leslie Wexner, founder of the Limited Stores, and fashion guru Ralph Lauren. Clients include World Bank, Procter & Gamble, Exxon, HP, GE, Humana, and McGraw-Hill.

Join us at the 2018 Leadership Conference and Expo, and experience engaging high-caliber presentations from credit union system experts and successful national figures focused on preparing you and your credit union for the future. Don't miss out on this premier annual event!

Check out the Leadership Conference Schedule.

For more information, please email Cornerstone Training and Events or call 800-442-5762, ext. 6630.