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Filene Snapshot: Bill Payment Most Popular Use of Mobile
Thursday, June 5, 2014 6:30 AM

Bill payment is the most widely used form of mobile payment today, followed by mobile point-of-sale (POS) and person-to-person payments, according to a new white paper from the Filene Research Institute. 

About 39 percent of online consumers used their mobile phones to make a bill payment, according to Filene’s white paper, "Bank Shopper Snapshot Survey Vol. 10: Mobile Payments Tracker II." Another 20 percent used their mobile phones to make purchases at a store, using POS capabilities provided by retailers. 

About 12 percent used their mobile phone to send someone money. However, mobile P2P adoption is on the rise. P2P payments usage has grown by 69% since the last time the survey was taken nine months ago. 

The report is based on 1,695 consumers responding to a Shopper Insight Survey in January.  

Click here to access the report.