Go to:

March 2019
< Feb Apr >
Leaguer Email Subscription

You are not currently subscribed. Click Subscribe below to receive the Leaguer email.

Exceptional Service: How Does Your Service Compare to the Service Champions?
Friday, February 9, 2018 6:35 AM

A Special Webinar Hosted by the Small Credit Union Committee

Good—even exceptional—service exists all around us. Companies like Southwest Airlines, Nordstrom, Starbucks, Chick-fil-A, Amazon, and The Ritz Carlton are continually recognized for such exceptional service, and while their offerings are wildly different, they have one thing in common: a focus on the customer.

Cornerstone-affiliated credit unions under $50 million in assets
may attend this webinar free of charge.

If you want to get better at providing exceptional service to your members, join your colleagues for an enlightening webinar that explores how the best-in-class companies approach their customers.

Date:   Tuesday, March 6, 2018
Time:  2–3 p.m. CT

This webinar is designed for CEOs, credit union managers, and board members.

Dean BorlandYour Presenter: Dean Borland, Vice President, Credit Union Resources, Inc.
Dean Borland is a 40-year credit union veteran with a background in operations, strategic planning, total quality management, service, and sales. Borland is an Award of Excellence graduate of Southwest CUNA Management School, a member of the SCMS faculty, and a Credit Union Development Educator (CUDE).

Register for the webinar.

If you have questions about this webinar, please contact Cristina Martinez at 800-442-5762, ext. 6403, or email