Elder Financial Abuse and Exploitation Awareness

The Cornerstone Credit Union League and its REAL Solutions program have joined forces in developing a new initiative to promote awareness of elder financial abuse and exploitation (EFAE) in the financial services industry. The National Center for Elder Abuse defines elder financial exploitation as “the illegal or improper use of an elder’s funds, property, or assets.”

Older consumers can be attractive targets for scams and financial exploitation because they often have higher household wealth in the form of retirement savings, accumulated home equity, or other assets. Some of those consumers are credit union members with some diminished capacity for protecting themselves. Credit union personnel are often the first to see the signs—the first to take action on suspected cases of fraud.

Identifying suspected cases of financial exploitation requires some training, so REAL Solutions will offer training periodically and a toolkit to help credit union employees understand how to identify financial exploitation and what to do about it—what they must do by law.

We also want consumers to know that credit unions are paying attention, so we’re offering a poster you can download and print out, for training use and for hanging in your lobbies.

World Elder Abuse Awareness Day

In honor of World Elder Abuse Awareness Day on June 15, your league and the National Credit Union Administration suggest some things you can do in your credit union to let elders know you're interested in their welfare:

  • Promote free financial counseling services to low-income seniors nearing retirement age;
  • Host an information fair at your branch and invite seniors;
  • Consider inviting local government or nonprofit organizations that offer free assistance to older Americans on such things as retirement, Social Security, healthcare, and other aging-related issues;
  • Refer elder members to NCUA's financial literacy microsite, Pocket Cents, where they can obtain free financial literacy and consumer protection resources that can augment your credit union's efforts and help put your member education mission into action;
  • Highlight the Pocket Cents for Seniors section of MyCreditUnion.gov (by placing a graphic or link on your homepage) in an email alert or in your credit union's newsletter.

What will your credit union be doing to celebrate June 15, World Elder Abuse Awareness Day? We'd love to hear what you have planned. Please contact Kimber Cockrill at kcockrill@cornerstoneleague.coop.

Awareness Materials

World Elder Abuse Awareness Day Poster

World Elder Abuse Awareness Day Poster
Arkansas Posters
8.5x11 Poster (PDF)
8.5x11Poster with Bleed (PDF)
16x22 Poster with Bleed (PDF)
22x28 Poster with Bleed (PDF)
Oklahoma Posters
8.5x11 Poster (PDF)
8.5x11Poster with Bleed (PDF)
16x22 Poster with Bleed (PDF)
22x28 Poster with Bleed (PDF)
Texas Posters
8.5x11 Poster (PDF)
8.5x11Poster with Bleed (PDF)
16x22 Poster with Bleed (PDF)
22x28 Poster with Bleed (PDF)

Generic Financial Abuse Awareness Poster

Elder Abuse Awareness Poster
8.5x11 Poster (PDF)
8.5x11 Poster with Bleed (PDF)
16x22 Poster with Bleed (PDF)
22x28 Poster with Bleed (PDF)

Toolkits