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Eight New Ideas from the Innovative Minds of Filene i3
Wednesday, October 15, 2014 6:30 AM

The brightest minds from U.S. and Canadian credit unions have revealed their latest innovations to change the face of consumer finance through Filene Research's i3 lab. The i3 lab (ideas, innovation, and implementation) presents innovations that will enhance your credit union’s efficiency, connect you with your community, and deliver unmatched value to your members.

Following are eight new concepts, which have been prototyped and tested, and could ultimately be implemented to benefit your credit union and your members. Click on the title of the concept to download the concept document.

  1. CU Crowd Speak. Offers independent vendor reviews by the credit union crowd without the influence of advertising or endorsements. Like Angie's List but for credit unions.
  2. Dream Ride. Delivers car ownership information at the member's fingertips through an easy-to-use app that ultimately connects members with their dream car and credit union financing.
  3. Employees' First. Leverages the collective experiences of credit union employees to give colleagues the support to work with members as they venture through life events.
  4. Independence Card. Rewards young adults for how well they use credit, rather than how often they use it, while providing a uniquely educational and fun lending experience.
  5. Members Market. Connects members with coupons and offers from small businesses that also belong to the credit union, establishing a community that benefits everyone.
  6. My Dime. Empowers members to design a loan with terms that fit their specific need and connects them with local credit unions offering competitive financing offers.
  7. Status Track. Gives members and employees access to real-time system status updates in an easy-to-understand format, helping increase member satisfaction and reduce call center volumes.
  8. Switch Ninja. Removes the complexity of switching to a credit union by automating the transfer of information and communicating with members throughout the process.

To learn more about these concepts, along with nearly 150 other financial innovations developed through Filene i3, go to their website at: To be part of future concept testing at Filene, contact