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Early Bird Deadline for Branch Manager Workshop Is Aug. 28
Friday, August 18, 2017 6:30 AM

Branches are the hub of the credit union, and branch managers are the hub of the branch. Come learn how to excel at your leadership and management role. Join us for the 2017 Branch Manager Workshop, where we discuss how to build a team that works together for common goals and learn how to coach and motivate your team to commit to their success and yours. Save money by registering before the early bird deadline of Aug. 28.

Dallas, Sept. 27
Early Bird Deadline: Aug. 28
Regular Rate Deadline: Sept. 25

The Crowne Plaza, Dallas Galleria – Addison
14315 Midway Road
Addison, TX 75001
Register Now

There are a limited number of registrations available, so be sure to register early to secure your seat.

What Can I Expect to Learn?

  • Learn techniques to effectively coach; say goodbye to "shoulda, woulda, coulda."
  • Practice real-life coaching moments in a safe environment.
  • Explore different approaches to coach for opportunities.
  • Motivate your team; learn the value of intrinsic motivation.
  • Discover the difference between difficult conversations and conversations that uncover and solve difficulties.
  • Uncover the keys to WOW service.
  • Develop leadership skills that make a difference.
  • Prevent resistance with a simple training technique.
  • Unlock the mystery of the underperformer.
  • Master the keys to time management for yourself and your team.
  • Challenge yourself to be an exceptional branch manager.
  • Confront challenges before they become real problems.
  • The Pygmalion Effect: Is it standing between you and your success?
  • Identify coaching moments.
  • How to leave a legacy—don’t miss this powerful idea of leadership.

Your Presenter: Rory Rowland
Rory RowlandRory Rowland is a business consultant, dynamic seminar leader and author specializing in programs for helping credit unions improve their lending, technology, leadership, and communications skills. After serving as president of two credit unions and earning his CCUE, Rory began using his communications skills and specialized background in credit unions to help others in the movement be more effective. Rory has presented his high energy, fun and humorous programs in all 50 states over the past eighteen years, as well as in Canada and Mexico. Rory is continually one of the most highly rated speakers at state and national associations throughout the country, including many credit union league conferences.

Need Grant Assistance?
The Cornerstone Credit Union Foundation is accepting grant applications for League training events based on financial need. Applications must be received by application deadlines. Please visit the Foundation’s website to view all grant applications, guidelines and deadlines. Contact Emily Moreno, Foundation grants manager, at 469-385-6483 for more information.

Call 800-442-5762, ext. 6642, or 469-385-6642 or email